Excuses were made rather then attempting to resolve the situation and even a comment made about how they were related to the owner and would not be in trouble for this.
Here is the issue:
The Car Wash is Now Closed :(
I have friends that work here...love going to see them
The older woman, gas station attendant, did not listen to my concern when I tried to bring it up and did not give me eye contact until I asked her specifically if she was listening to me.
I did spend money before all this went down and I wish I hadn't. I bought a regular pepsi fountain pop which had come out fine. I just can not believe how much they made me mad and were being disrespectful to me from the very beginning trying to make me feel like I was wrong for voicing a concern. I will never get anything from them again as I see customer satisfaction is not their priority, you spending your money there is all that matters.
One of only three BP gas stations in the whole area. Regular is often priced well for the quality gas and fuel system cleaners inside BP's liquids. However this location lacks diesel.
There was a problem with the pop machine and the gas station attendant and manager says there wasn't.
The employees are really helpful and friendly. They are all long timers that understand the business and will go the extra mile to help the customers with everything possilble.
So I was just in this gas station to get a fountain pop with my girlfriend and the Cherry Pepsi was not pumping out pop like the rest of them. Seemed as though they may have had a CO2 leak. It was no big deal until I decided to mention it and the lady at the register was ignoring me and having a conversation with a young man she said was the "store manager". What I found so rude was that I was trying to turn them on to an obvious problem and make them aware they seemed as though they weren't concerned saying after taking a drink to check, "tastes fine to me. he says it tastes fine...we have the best pop around" and this young man who said he was the store manager, when I told he, very upset by now, that I did not appreciate being ignored and customers being treated like this that I would notify the owner, he said he was the owners relative! Unbelievable that that was even used as an excuse to not care about a problem.
Bp is a US Gas Station based in Lafayette, Indiana. Bp is located at 2210 Teal Rd W, Lafayette, IN 47905, USA.
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