This is mostly directed at the online customer service, but you guys are fantastic. I've had to talk to Old Navy representatives 3 times today because UDS lost my package/left it somewhere where it got stolen, and each time they've been phenomenally helpful. They were able to refund my shipping costs and resend my package via a different service and each representative was SO nice and helpful. So thank you so much for the great job you are doing. My only complaint is to NEVER EVER use UDS as a shipping service, and Old Navy should drop them as well as they have awful reviews and truly don't do their jobs. But at least Old Navy is on top of their game.
Clothing in general isn't very durable. I like getting undershirts here, and occasionally the athletic wear selection is decent.
Good varieties with all price ranges
Like most Old Navy stores, this one is expansive. Lots of open space to shop without bumping into people. Always like the basic selection of clothing. You always know where to go to get a ringer T or a varsity T. And the winter clothing blowout was great. Sign up online and get $10 off $25 bonus coupons.
Had terrible experience. I grabbed a cart to help my wife with kids. I had to take out of store for one moment. An employee quickly shouted that I couldn't do it. Bad service. Come talk to me, not shout at me. Also seekbto serve customers.
Old Navy is a US Clothing Store based in Lafayette, Indiana. Old Navy is located at 2415 Sagamore Pkwy S, Lafayette, IN 47905, USA.
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