When we returned the mower get the service done, they said it would take a day or two (for a tune-up?!), but still haven't gotten it back to us after four days.
The service has steadily declined since being bought by West Side Tractor (it was previously Holt Equipment). As the service has went down, the price for simple service has went up.
I took my exmark mower to the service team that had agreed to work on even though it was not a brand that they are familiar with. The service team including Brett went above and beyond to get my mower in the best working shape as possible and for a great price. Highly recommend.
When calling to check on the mower, nobody ever seems to know what is going on. this will be my last time using West Side to service my mower.
For a yearly tune-up (oil change, filter change, etc) on a PUSH mower, it routinely takes three to four weeks. This year, they had our mower for about a month, charged us for something that broke (due to their error) and returned our mower without doing the tune-up.
Great service and extremely nice people to work with.
Very helpful...
West Side Tractor Sales Company is a US Hardware Store based in Lafayette, Indiana. West Side Tractor Sales Company is located at 3201 S 460 E, Lafayette, IN 47905, USA.
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