I promptly received a phone call from the manager, frustrated that I didn't talk to him before I filed the complaint and he requested that I retract my complaint. He said there had never been any other issues at the location...however....look at the other complaints for this location. I called him out on it and he then said that all hotels in the US have bed bugs and that it's not a big deal.
The rooms were better then the reviews mentioned. But the staff are not on the same page. Tried to double charge us. The breakfast was 2 stars. Need more variety
The showers a very slick though. I would recommend, to management, to place grip slips on the shower floors.
Just needed a place to lay my head while I visited with my family. Overall, a clean place. Didn't have a lot of options on the continental breakfast, but there's no complaining of anything free. Prices were reasonable, compared to previously visited places. I would stay again
I stayed at the Red Roof Inn 9/12/17. I made the mistake of not checking my bed and room before laying down for the night. When I woke up, I found a bedbug crawling on the wall above my headboard. I checked the corner of the bed and found all of the tell tale signs. I left the room, finished getting ready for the day outside and notified the front desk. After not really doing anything about it, I called Red Roof Inn Corporate and filed a complaint.
Nice room, friendly staff. Red Roof accommodated my needs when 3 other chains wouldn't. Will definitely stay here again.
Great staff, the building is ancient. This hotel is in desperate need of an update. That being said the was nice size tv with cable and I think internet. It only looked one level higher than a dump, if that. It was clean, but the water came out brown for few seconds in sink, we didn't drink it.
I left my complaint with corporate and followed it up with a call to the health department. Maybe it will make a difference....but how frustrating!
Red Roof Inn Lafayette is a US Lodging based in Lafayette, Indiana. Red Roof Inn Lafayette is located at 4201 South St, Lafayette, IN 47905, USA.
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